Programs & Services Overview
The Office on Aging (OOA) administers more than 27 different programs and services that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout Riverside County. These programs and services are provided locally by the OOA and other contracted agencies. All programs and services are free to those who meet the minimum qualifications for each program. Call today to learn more and to see if you qualify.
HelpLink Information & Assistance
Office on Aging staff are trained resource specialists providing immediate services including options counseling, dependent adult/elder abuse education and prevention training, limited utility assistance, and benefits enrollment and recertification assistance. Call today to see how our HelpLink staff may be able to assist you (877) 932-4100.
Care Coordination & Case Management
Social Engagement, Community Education, Outreach, & Volunteer Opportunities
Programs and services that provide information and assistance with public transportation to volunteers who transport older adults, and a range of program and services designed to encourage disabled and older adults to be socially engaged, including a host of community-based volunteer opportunities through the Retired Senior Volunteer Program.
Nutrition & Meal Services
OOA is a designated Aging and Disability Resource Connection, which means we have various programs providing short-term, long-term, medical case management, family caregiver support, and other supports and services to help coordinate care for older and disabled adults.
Long-Term Care Ombudsman
Professional staff and trained volunteers investigate and resolve complaints made by, or on behalf of, residents of long-term care facilities. To contact the Long-Term Care Ombudsman directly, call 1-833-772-6624.
Health Insurance Counseling and Advocacy Program (HICAP)
Provides community education and individualized one-to-one counseling on Medicare, managed care, and other private health insurance issues. To contact a HICAP counselor directly, call (909) 256-8369, or toll free (800) 434-0222.
Caregiver Support for Grandparents and Other Family Members
Monthly support groups are offered throughout the county of Riverside at different times and different locations. In these groups, caregivers get an opportunity to meet others in similar situations and help support one another with the assistance of a trained facilitator.